Who are we ?

Citwell is a Management Consulting firm specialising in Supply Chain, Customer Service,
Change Management and Operations Performance.

Founded in 2004 by consulting professionals, Citwell operates in the specialised distribution, trading, industry (agri-food, pharmacy / chemistry) and utilities sectors.

Our mission is to accelerate the transformation of the company and to accompany change at the level of organisation, processes and information systems:

  • By bringing a global and strategic vision of the chain linking the customer’s need to its satisfaction,
  • By evaluating the issues involved, with a diagnostic approach and modelling built on specialised software packages on the market,
  • By implementing solutions – organisation, development of skills, adapted and sustainable information systems,
  • By Providing personalised operational support, as part of a long-term progress approach.
From left to right: Antoine Bernard, Laurent Penard, Guillaume Allemand,
Citwell’s Managing Partners.

Our offer

Business Consulting
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Business Consulting
• Diagnosis and network design
• Evaluation of issues and mobilization of the management
• Design and transformation of process and organizations
• Implementation of pilots
Skills Development
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Skills Development
• Professional trainings available for concepts, methods and tools
• Definition of the roles and competences needed
• Assistance in the recruitment
• Serious games
Information Systems Consulting
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Information Systems Consulting
• Business requirement formalization Prototyping
• Assistance in choosing software Convergence between business needs and tools capacity
• Business support for the implement
Change Management Consulting
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Change Management Consulting
• Diagnosis of your new project
• Recommendation and animation of a support system
• Coaching and soft skills development
• Training for certification of change management - IMCM ®

Our tools and serious games