International transportation

The control of international transport operations: a key vector of the economic performance of the company and the guarantee of the rate of service.

Citwell, accelerators of transformation

Your problems

    • Supply Chains increasingly extensive and complex (international, multi-actors …).
    • Accelerated flows and increasing tension on the supply chain and transport operations.
    • Constant changes in organization that require strong agility, and a constant questioning of flow design (direct versus indirect, maritime vs. air …).
    • Support the activity of the company including in its strategic changes (M&A, new markets and services …).
    • Guarantee the rate of service of markets and customers (improvement of OTIF, reduction of disputes …).
    • Optimize the use of resources (filling rate, mix LCL / FCL …).
    • Reduce costs, secure the budget and the billing process (reduction of surcharges, elimination of double invoicing, control of service provider invoices …).
    • Make international transport a real lever for competitiveness of the company by generating added value (offer shorter lead times, share the minimum orders …).
    • Improve the performance of operations and reliability of execution (reliability of deadlines: ATA versus ETA …).
    • Optimize its flow diagram and its transport plans (grouping or unbundling platforms, implementation of cross-dock, definition of the FCL / LCL mix …).
    • To acquire means of control and planning (systems of information and follow-up of execution, control towers, Track & Trace …).
    • Define an organization and transport processes adapted to its specific constraints
    • Define the subcontracting policy (forwarder vs. commissioner vs. direct relationship with companies).
    • Integrate transport with other functions of the company (distribution of roles between suppliers, factories, transport providers, transport and logistics teams, customer service).

Our convictions

Define a flow diagram adapted to its needs
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• Align the architecture of your feeds and your network with your service offer.
• Model and simulate to identify the most relevant scenarios and estimate the gains.
• Reduce costs through optimized transport plans (consolidation, mode of transport ...).
• Increase the frequency of exchanges to reduce delays and increase the rate of service.
Standardize operations and their management
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• Trigger start frequencies and handle exceptions.
• Reduce the complexity of the network and simplify the organization of transport.
• Increase the reliability of activities and reduce uncertainty (secure booking ...).
• Optimize the performance of operations and the use of resources (cross-docking ...).
A transversal approach within the organization
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• Establish strengthened collaboration between all actors in the chain.
• Ensure effective sharing of information (internal and external).
• Align processes and objectives between the different departments of the company.
• Take into account transportation issues upstream (supplier planning, incoterms choice ...).
Choosing your TMS
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• Study the interest of an optimization module (consolidation, loading plan, routes and modes ...).
• Manage rates and set up a pre-invoicing process with your service providers.
• Get visibility into your transport operations (Track & Trace, monitoring, reporting).
• Automate non-value added tasks and secure processes (document management ...).

Our solutions and know-how

  • Optimize your organization and your processes

    • Diagnosis of the transport organization (maturity, areas of development, risks …)
    • Redefinition of roles and responsibilities between different actors
    • Identify skills and resources/profiles associated with your target organization
    • Analysis and redesign of business processes

  • Simulate and optimize your flows

    • Optimization of flow engineering and transport plans (choice of modes, frequency of exchanges, cross-docking …)
    • Redesign of the flow diagram (consolidation platforms, advanced storage stores …)
    • Identification of synergies between flows (milk-runs, co-loading …)

  • Set up your steering structure

    • Establishment of control towers to improve the management of operations
    • Deploying end-to-end visibility on your operations (Track & Trace …)
    • Control of customs issues and incoterms

  • Select and implement your TMS tools

    • Business plan development and relevance analysis
    • Definition of the business need and drafting of the functional specifications
    • Selection of solutions and partners
    • Accompanying the implementation
    • Adaptation of standard tools to the specific needs of the company

Your gains

Service rate
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• Increased rate of interco and customer service
• Improvement of the customer experience (reliability of deadlines, anticipation of delays ...)
• More effective and harmonious internal and external collaboration (other functions, providers ...)
Financial gains
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• Net reduction of internal and external costs (organizational, freight cost, purchasing levers ...)
• Securing the budget and the payment process (errors, surcharges, detention costs ...)
• Reduction of stocks (in hand and in transit) and the WCR
Performance and productivity
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• Optimization of resource utilization (loading rate, FCL increase versus LCL ...)
• Improved team productivity (transportation, logistics, invoicing ...)
• Reduction of lead-time and improvement of quality (reduction of the risks of booking ...)

Our references in international transportation



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Anaïs Fontaine

International Transportation Expert

Anaïs has 10 years of experience in Supply Chain Consulting. Specialist of the transport problematics (Road, maritime and air) and to the logistics as well in the industry as in the retail, in particular the chemistry, the agribusiness, the specialized distribution. She intervenes from the strategic definition to the operational implementation in the field.